SHIPPING
US DOMESTIC SHIPPING
We proudly utilize USPS Ground mail for our U.S. domestic shipping. Shipping costs are determined based on your proximity to our home base. The further you are from our location, the shipping cost may increase. We strive to offer fair and transparent shipping rates. Rest assured, we are constantly working to optimize our shipping processes to provide you with the best value. Your shipping cost will be calculated at checkout based on your location, ensuring a straightforward and equitable shipping experience. Thank you for choosing TooCozy for your cozy essentials
INTERNATIONAL SHIPPING
For our international customers, we use DHL for shipping to ensure reliable and efficient delivery. Please note that shipping costs vary based on your distance from our home base. DHL provides expedited services, but this may lead to higher shipping costs. Rest assured, we strive to optimize shipping fees where possible. The shipping cost will be calculated at checkout, factoring in your location. We are committed to providing you with a seamless international shipping experience while offering the best value. Thank you for choosing TooCozy for your cozy essentials, no matter where you are.
RETURNS
RETURN COST
We provide a return label for your convenience. The cost of the return label is fully maintained by us for your convenience
30 DAYS TO RETURN
If you're unsatisfied with your purchase within 30 days of receipt, we offer a hassle-free return process. Just contact our support team, and we'll guide you through the easy steps to initiate your return. Returned items should be in their original condition. Once we receive and inspect the returned items, we'll promptly process your refund or exchange. Your satisfaction is our priority, and we strive to make your shopping experience with us worry-free.
RETURNS & EXCHANGES
Our Returns and Exchanges Policy allows you to return or exchange items within 30 days of purchase. Items should be unused and in original condition with tags attached. Contact our support for a Return Authorization (RA) number. Return shipping is your responsibility, except for our errors. Refunds will be processed to the original payment method. Exchanges will be sent once we receive and inspect the original item.